the Golden Touch
professional Cleaning
Company in London
Cleaning Service In London
Welcome!
Professional Commercial and Residential Clean
Services
Give Your Property A Deep Clean
Maintaining a clean and tidy office is an essential component for an efficient business, and is also a key factor in health and safety.
Quality domestic cleaning in London
Disinfecting Cleaning in London With the spread of the coronavirus, more businesses are aware of the importance of infection control and deep cleaning in the workplace. If you need to ensure your customers or staff are as protected as possible from the threat of covid-19, or any other bacterial or viral infection, our professional business disinfection service will eliminate germs…
A Trusted Cleaning Company in London
You don’t want to invite just anyone into your home. That’s why here at Golden Mop, we make sure all of our professional cleaning staff are thoroughly vetted. Before anyone can work with us, we do background checks and references and apply for CRB certification. You can be assured that your Golden Mop professional cleaner has been interviewed and checked by us, is English speaking and has been trained to deliver the level of service that we expect from all of our employees. You don’t want to spend ages finding the right cleaner, which is why we put in the time and effort to find only the best cleaning team in London.
Need a professional cleaner in London? Let us know your cleaning requirements and we’ll provide a no obligation quote.
Steps
Our Process
Video
Cleaning FAQ
We aim to provide the same cleaner to you as part of your agreement for consistency. This means that your cleaner, or cleaning team, will know your requirements and where things go etc. It also means you will be able to build a relationship and trust your regular cleaner.
Most of our cleaners do their job while there is no-one in the premises. However, they can also work on-site with people present, as required. You can either arrange for cleaners to have their own set of keys, or for them to collect the keys from a concierge or other trusted person.
We accept numerous payment methods, including bank transfer, PayPal and debit card. You can also pay your cleaner with cash if this suits you better. Receipts can be provided upon request. For one-off services, such as end of tenancy cleaning, we will require payment no less than 24 hours before commencement of our service.
Everyone needs a break once in while, including our professional cleaners. We will keep you informed of any changes in availability at least 24 hours prior to the next appointment, and arrange for a replacement cleaner to attend your property. We also ensure that the replacement cleaner fully understands any requirements that you have agreed with us.
Our cleaners do not work on bank holidays, so if this happens, we will contact you and make arrangements to attend on a different day.
In the unlikely event that you’re not happy with your service, we will gladly revisit your property and clean it again for free. We do ask that you please report any problems within 24 hours of the cleaner attending.
Please note that refunds are not offered prior to a Re-Clean being accepted. A Re-Clean will only be completed within a 20-day window from your date of service, otherwise, it will be considered denied. No refund will be offered if a Re-Clean is denied
